Service Engineer

Posted 6 days ago

Job Title : Service Engineer

Core Beliefs:

Euro Mechanical is aligned with the Vision of Abu Dhabi and its core commitment to building a sustainable, diversified, high-value-added economy. We wish to encourage this commitment throughout the company.
Understand, identify with and promote Euro Mechanical brand beliefs-Proficient, Reliable, Collaborative and Integrity.
Commitment to Euro Mechanical Codes of Ethics and Business Conduct and promoting the same to all employees.
Maintain and contribute to the Company philosophy of Continuous Improvement, taking ownership of your job function and continually seeking to review and improve these functions.

Basic Function:

Responsible for Valve Services, growing MRO business and improving customer support to various end-users in UAE for valves.

Responsibilities:

Responsible for installation, commissioning, training, fault analysis, factory acceptance test and repair of various types of valves
Conducting site visits when required for investigation and resolving technical issues. Adhere to all site safety and performance requirements
Active role in growing services/ spare parts/ components business for valves
Keep updated with shutdown schedule and scope of work for ADNOC affiliates. Ensure valves maintenance is prioritised by end-user
Support Customers by providing valve maintenance recommendations and coordinating with the Sales Team for the submission of budget quotations
Provide technical support to Sales Team for Neles Spares Parts and obsolete products
Handling Material Discrepancies/Rejections with Partners/Clients and coordinate the same with Logistics Department. Inspection of received material at the warehouse, if required
Preparing Spare Parts Interchangeability Records (SPIR) as part of client PO Document submission (as needed)
Ensure customers contacts, opportunities, and call reports are added and maintained in CRM
Ensure that company’s policies, practices and procedures are followed

Personal Attributes:

An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus.
An articulate individual who can relate to people at all levels of an organisation and possesses excellent communication skills.
Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High integrity and dependability with a strong sense of urgency and results orientation.

Desired Qualification:

Competencies:

Business Insight, Integrity & Trust, Peer Relationships, Planning, Priority Setting and Effective Communication

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